Refund Policy

SATISFACTION GUARANTEE

We’re confident that you’ll love our products. If you aren’t satisfied, we will refund your purchase price, no questions asked.

Return Instructions:

E-mail us at customer_service@federalprocess.com with name, address, phone number, e-mail address, and proof of purchase details.

Send proof of purchase to:

GSA Supply Company - Product Returns
24901 Emery Rd.
Cleveland, OH 44128
Note: In some cases, we may ask that you return the unused portion of your product.

Once your return is received and inspected, we will contact you to notify you that we have received your returned item. Your refund will be processed, and a check will be issued to you.

Items that are returned outside of this return policy will be discarded and no refund will be issued.